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1. Oxford American Dictionary

   emotional labor

   • n.
     the mental activity required to manage or perform the routine tasks necessary for maintaining relationships and ensuring smooth running of a household or process, typically regarded as an unappreciated or unacknowledged burden borne disproportionately by women；the management of one's emotions in order to present oneself and interact with other people in a certain way while doing a job

   • noun: emotional labour

2. • 釋義

   n.

   名詞

   • 1. the mental activity required to manage or perform the routine tasks necessary for maintaining relationships and ensuring smooth running of a household or process, typically regarded as an unappreciated or unacknowledged burden borne disproportionately by women she wondered what would happen in a household where nobody did the emotional labor money makes the world go round, but it's unpaid emotional labor that keeps the wheels turning smoothly (and ensures your mother-in-law gets a birthday card)
   • 2. the management of one's emotions in order to present oneself and interact with other people in a certain way while doing a job in the airline industry emotional labor is vital to the success of the product the study will contribute to understanding the role of empathy and emotional labor in paid care work