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1. Oxford American Dictionary

   social listening

   • n.
     (especially in marketing contexts) the activity of monitoring and analyzing social media content that is related to or relevant for one's product or brand, as a means of improving customer outreach, product development, etc.

   • noun: social listening

2. • 釋義

   n.

   名詞

   • 1. (especially in marketing contexts) the activity of monitoring and analyzing social media content that is related to or relevant for one's product or brand, as a means of improving customer outreach, product development, etc. social listening can improve your customer service strategy use social listening tools to find influencers who are already talking about your brand
3. • 更多解釋

   social listening

   • n.
     (especially in marketing contexts) the activity of monitoring and analysing social media ... social listening can improve your customer service strategy use social listening tools to find influencers who are already talking about your brand

   Oxford Dictionary