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  1. social listening

    • n.
      (especially in marketing contexts) the activity of monitoring and analysing social media content that is related to or relevant for one's product or brand, as a means of improving customer outreach, product development, etc.
    • noun: social listening

    • 釋義

    名詞

    • 1. (especially in marketing contexts) the activity of monitoring and analysing social media content that is related to or relevant for one's product or brand, as a means of improving customer outreach, product development, etc. social listening can improve your customer service strategy use social listening tools to find influencers who are already talking about your brand